Cases - November Five

From store-only to digital CX results in five weeks

TAKE CHARGE OF YOUR DIGITAL FUTURE

DELIGHT CLIENTS & GROW YOUR OFFERING

TAKE CHARGE OF YOUR DIGITAL FUTURE

DELIGHT CLIENTS & GROW YOUR OFFERING

Together we equipped 40 Le Pain Quotidien stores across the EU with an aggregated, multi-channel e-commerce experience in five remote weeks.

Scoring high in a low-touch industry – a user-centric mobile app for Vanbreda

Bringing Vanbreda's inimitable personal touch to the digital world in a rapidly changing insurance market.

Reinforcing employer loyalty & engagement in the low-touch staffing industry

Together, we kick-started RGF’s digital transformation with a user-centric, rebrandable digital product that streamlines admin and increases connection.

A smart, cost-effective mobile payment solution for vending machines

Together, we defined and designed a low-touch payment solution to make conventional vending machines more safely accessible in COVID times.

A differentiating digital passenger experience to drive growth

TAKE CHARGE OF YOUR DIGITAL FUTURE

DELIGHT CLIENTS & GROW YOUR OFFERING

TAKE CHARGE OF YOUR DIGITAL FUTURE

DELIGHT CLIENTS & GROW YOUR OFFERING

We translated the airport’s business goals and ambitions into a seamless digital experience to increase passenger loyalty and revenue.

Digitally enabled hypergrowth for Spotify’s advertising business

Supercharge people & operations

Digitally enabled hypergrowth for Spotify’s advertising business by enabling a personalised buyer experience at scale.

Assessing the real-life potential of a digital entertainment concept

DELIGHT CLIENTS & GROW YOUR OFFERING

Aligning business goals with real customer needs and technological constraints, we created and tested an on-target, low-risk fitness app.

A performance-optimised news app for busy communications professionals

Together with Belga News Agency, we created a fast-loading, intuitive app that delivers curated real-time news from 300+ sources.

Empowering local pharmacies to go digital and reinforce the personal touch

Together, we built a platform that offers local pharmacies access to e-commerce, ups their buying power, and enhances patient communication

Transforming De Tijd’s digital news ecosystem to grow their market share

A ready-to-launch digital product strategy that defined De Tijd’s modern customer and helped increase market share.

216% uplift in conversions through data-driven experimentation

Together, we used our rapid-experimentation methodology to pinpoint product improvements for LPQ’s e-commerce platform with the highest ROI.

Bringing Shavatar’s statistical model to the cloud for accurate clothing size advice

Applying groundbreaking foundational research in a digital product that drives down return rates and increases buying conversion for fashion e-tailers.

Digicel

Getting mobile connectivity enabled solutions into the hands of the Carribean people at record pace.

The New York Times

Bringing the New York Times digital branded content experience on par with its global news leadership.

KPN

Propelling the mobile phone experience into the digital age.

DPG Media

Enriching the television experience with a plethora of high performance digital experiences.

BASE

Enabling BASE's lifetime value leadership by delivering continuous digital innovation in its mobile customer experience.

Stad Antwerpen

Enabling the city's ambition to be a growth pole of innovation through its own digital service experience to Antwerp based entrepreneurs.

SBS

Digital resilience through digital inspired organisational design.

MDLBeast

Enabling the high-end digital experience people expect from the Middle East's premier music and entertainment brand.

RSCA

Digital fan experience that provides insight to the club, a memorable experience beyond the match to fans and ties together a digital overhaul of operations.

Penny Black

Proud to have delivered the digital and technology groundwork on lifetime value driving ecommerce innovation.

AGFA

Continuing on Agfa's history as a tech innovator by delivering digital enablement to their innovation strategy.

Armen Tekort

Augmenting a strong human connection with a conversational digital experience that ensure scalability of a life altering social innovation.

KBC

Fast and conclusive insight on the potential of digital innovations in a market defined by its digital customer experience.

Bank Van Breda

Marrying tradition and steadfastness with the pace and expectations of the digital world with a hybrid digital customer experience.

BNP Paribas

Ensuring digital customer experience and identity match corporate strategic choices and positioning in a sustainable manner.

DELA

Organising for exceptional experience in exceptional circumstances.

Colruyt Group

Making sure long standing leadership in wine scales across an ever expanding retail group by digitizing knowledge and advice.

Mediagenix

Combining our tech expertise to envision a cost-effective front-end architecture that will unlock a leap forward in user experience.

Elliot & Ostrich

Laying the foundations for a customer experience that combines the best of digital with a personal human touch in a high end environment.

Experience Antwerp

Making sure Antwerp's vibrance, class & cool is reflected in the digital visitor experience it offers to the world.

Attentia

Grasping the digital opportunity in human resource management for digital native entrepreneurs, before anyone else.

Mediahuis

Enabling consistent & forward-thinking reader experience for a portfolio of unique media brands, at the cost of one.

Our latest &most impactful

From store-only to digital CX results in five weeks

From store-only to digital CX results in five weeks

Scoring high in a low-touch industry – a user-centric mobile app for Vanbreda

Scoring high in a low-touch industry – a user-centric mobile app for Vanbreda

Reinforcing employer loyalty & engagement in the low-touch staffing industry

Reinforcing employer loyalty & engagement in the low-touch staffing industry

A smart, cost-effective mobile payment solution for vending machines

A smart, cost-effective mobile payment solution for vending machines

A differentiating digital passenger experience to drive growth

A differentiating digital passenger experience to drive growth

Digitally enabled hypergrowth for Spotify’s advertising business

Digitally enabled hypergrowth for Spotify’s advertising business

Assessing the real-life potential of a digital entertainment concept

Assessing the real-life potential of a digital entertainment concept

A performance-optimised news app for busy communications professionals

A performance-optimised news app for busy communications professionals

Empowering local pharmacies to go digital and reinforce the personal touch

Empowering local pharmacies to go digital and reinforce the personal touch

Transforming De Tijd’s digital news ecosystem to grow their market share

Transforming De Tijd’s digital news ecosystem to grow their market share

216% uplift in conversions through data-driven experimentation

216% uplift in conversions through data-driven experimentation

Bringing Shavatar’s statistical model to the cloud for accurate clothing size advice

Bringing Shavatar’s statistical model to the cloud for accurate clothing size advice

Digicel

Digicel

The New York Times

The New York Times

KPN

KPN

DPG Media

DPG Media

BASE

BASE

Stad Antwerpen

Stad Antwerpen

SBS

SBS

MDLBeast

MDLBeast

RSCA

RSCA

Penny Black

Penny Black

AGFA

AGFA

Armen Tekort

Armen Tekort

KBC

KBC

Bank Van Breda

Bank Van Breda

BNP Paribas

BNP Paribas

DELA

DELA

Colruyt Group

Colruyt Group

Mediagenix

Mediagenix

Elliot & Ostrich

Elliot & Ostrich

Experience Antwerp

Experience Antwerp

Attentia

Attentia

Mediahuis

Mediahuis

From store-only to digital CX results in five weeks

From store-only to digital CX results in five weeks

Scoring high in a low-touch industry – a user-centric mobile app for Vanbreda

Scoring high in a low-touch industry – a user-centric mobile app for Vanbreda

Reinforcing employer loyalty & engagement in the low-touch staffing industry

Reinforcing employer loyalty & engagement in the low-touch staffing industry

A smart, cost-effective mobile payment solution for vending machines

A smart, cost-effective mobile payment solution for vending machines

A differentiating digital passenger experience to drive growth

A differentiating digital passenger experience to drive growth

Digitally enabled hypergrowth for Spotify’s advertising business

Our latest &
most impactful