Dealing with admin is never fun, and when it comes to health insurance admin, the last thing people need is to have to search for policy details, and fill in endless paperwork.
Thanks to the new app, policy details and insurance cards of all family members are safely stored in the app for easy access, medical expenses can be submitted simply by uploading a photo of the expense, and notifications keep users up-to-date on the progress of their reimbursement claims.
Hospital declarations can also be made directly within the app. To streamline this process, only new and relevant information needs to be added – since the user’s standard information is already securely stored in the app – meaning that a new hospitalisation can now be declared in just two minutes.
We carefully considered the UX/UI design of all the mobile screens at every stage of the process to ensure a seamless, intuitive user experience.