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N5 announces client partnership with ecommerce innovator Penny Black

Together with ecommerce innovator Penny Black we validated and created the scalable pilot of their package-personalisation solution that increases customer lifetime value through hyper-personalised unboxing experiences.

June 9, 2022
min read

We’re proud to announce our partnership with UK-based ecommerce innovator Penny Black! Incubated as a joint venture by Agfa and investors ninepointfive, this SaaS company turned the single remaining physical touchpoint between ecommerce brands and their consumers into a competitive advantage. With their package-personalisation solution, Penny Black enables brands to create hyper-personalised unboxing experiences by using their platform and seamless supply chain integrations.

In six months, we went from an out-of-the-box idea to a scalable live pilot which helps consumer brands increase customer lifetime value by delivering fully personalised and physical on-brand experiences – a key differentiator in an impersonal, ecommerce-driven world.

The platform seamlessly integrates printing hardware, dynamic templating and various ecommerce platforms, allowing it to tie in effortlessly with existing supply chain systems at fulfilment centres. An easy-to-use control & insights dashboard completes Penny Black’s solution. And, guess what: their packaging approach is the missing piece in every brand’s CX approach and is taking ecommerce by storm!

All chapters in our partnership with Penny Black have been beyond exciting. We’ve partnered with them on the entire roadmap, from idea to live platform. In this greenfield project, we started with advanced AGFA technology to validate the platform’s feasibility and scalability, created the architectural backbone and roadmap, and went from POC to successful pilot through product definition and development. Today we still work side-by-side with Penny Black to track and upskill the team to technically onboard new clients self-sufficiently.

This is such a great and inspiring collaboration, and we’re proud to be part of writing Penny Black’s history!

Want to bring a digital idea to life with a seasoned team that’s as committed to delivering results as you are? Get in touch!

Muriel Mwema

Director Product Management & Delivery

Muriel Mwema

Director Product Management & Delivery

June 9, 2022
min read

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About Fast Company’s ‘Best Workplace for Innovators’

November Five was named one of Fast Company’s global 100 Best Workplaces for Innovators in both 2020 and 2021. This annual list, developed in collaboration with Accenture, recognises and honors the top 100 businesses from different industries that inspire, support and promote innovation at all levels. For the consecutive year, November Five was the single Belgian workplace listed.

Fast Company is the world's leading progressive business media brand, with a unique editorial focus on innovation in technology, ethical economics, leadership, and design. Written for, by, and about the most progressive business leaders, Fast Company and inspire readers and users to think beyond traditional boundaries, lead conversations and create the future of business.

Jeroen Van Winckel

Product Strategy Designer

Ralph Van Tongelen

Finance Director



Dario Prskalo

Associate to the executive team

Brecht Spileers

Chief of Staff & Director Corporate Strategy

Emily Stewart

Senior Content Writer

Rindert Dalstra

Brand & Marketing Director

Robin Van den Bergh

Managing Director at Appmiral

Maarten Raemdonck

Co-founder & Managing Director at Spencer

Phillip Vandervoort

Executive advisor - Strategy

Vincent Bruyneel


David Du Pré

Executive advisor

Marc Wojciechowski

Assistant Director

Muriel Mwema

Director Product Management & Delivery

Nick Verbaendert

Co-Founder & Director Business Operations

David De Bels

Product Owner at Appmiral

Tom Vroemans

Co-founder & CEO

Veronique Verhees

Talent Manager

Jens Reynders


Michiel Van Nueten

UI Designer

Samuel De Pooter


Bert Hofmans

UI Designer

Stijn Symons

Director Architecture

Vincent Pauwels

Co-founder & Director Experience Design

Thomas Van Sundert

Co-founder & Director Engineering

Justin Mol

Director Client Partnerships

Leslie De Cuyper

Client Partner

Ruben Van den Bossche

Chief Operating Officer

Nikki Jacobs

Managing Director at The Market